We are confident that our portable monitor will exceed your expectations and enhance your digital experience. To ensure your peace of mind and satisfaction, we offer a comprehensive 1-year warranty for the monitor and stand.
Coverage:
Tern Setups warrants the portable monitor to be free from defects in materials and quality for one (1) year from the date of purchase. During this period, we will repair or replace, at our discretion, any defective parts or the entire unit free of charge. Note that you, as the customer, may be liable for shipping costs.
Exclusions:
This warranty does not cover misuse, accident, alteration, or normal wear and tear damages. Additionally, it does not cover damages caused by unauthorized repairs or modifications. The warranty is also void if the product is used in a manner that does not follow the user manual or if it is used with incompatible devices or accessories.
Claim Procedure:
If you have a warranty claim, please email support@ternsetups.com. Our team will guide you through the steps to resolve the issue promptly.